Tech support for your parents · Calgary · Airdrie · Edmonton
Mom's phone is broken again. We'll fix it today.
Vetted techs come to your parent's home in Calgary, Airdrie and Edmonton, or connect remotely. We fix it fast and lock down scams.
Send us the details and we'll reply to set up a time.
Fixed in 45 minutes.
Protected for good.
What we do
You stop being the unpaid help desk.
A vetted tech comes to the house or connects remotely, fixes the problem, then sets up guardrails so it does not come back.
The one that keeps you up at night
Scam protection
After every fix we put guardrails in place against scam calls, fake emails and pop-up warnings, and show your parent what a scam looks like in plain words. No lecture.
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Phones and tablets
Frozen screens, full storage, lost settings, apps that stopped working.
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TV and streaming
Remotes, inputs, and getting the shows back on.
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Wi-Fi and internet
Dead zones, a router nobody can log into, devices that will not connect.
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Banking apps and passwords
Locked out, forgotten logins, set up properly and safely.
What to expect
Call, fix, protect.
Fixed once, properly. That is the whole job.
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Call
You tell us what is wrong.
Send the request in a minute from your phone. We reply to set up a time that suits your parent, at home or remotely.
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Fix
A vetted tech sorts it out.
Patient, plain-spoken, no sighing. The phone, TV, Wi-Fi, banking app or password problem gets fixed, aiming for 45 minutes.
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Protect
Guardrails go on before we leave.
Scam defences and settings that stop the same breakdown from happening again, so you do not get the same text next week.
Fast, patient, and no sighing.
Volunteer programs
Free and well meaning, but slow, and built around teaching rather than fixing.
We fix the problem first, then show what matters.
Big-box house calls
Generic visits at a premium, with no plan for scams or repeat breakdowns.
Local, vetted techs who finish with guardrails.
You, on speakerphone
Twenty minutes of "what do you see on the screen?" between meetings.
Someone patient does it in person, and you get your evening back.
Where we go
Built for Alberta families, near your parents.
Calgary
House calls and remote help.
Airdrie
House calls and remote help.
Edmonton
House calls and remote help.
Live somewhere else, or your parent is further away? Send a request anyway and we will tell you what is possible.
Questions you are probably asking.
Do I need to be at my parent's home?
No. A vetted tech visits your parent at home, or connects remotely. You book it from wherever you are.
What kinds of problems do you fix?
Phones, TVs, Wi-Fi, banking apps and password problems, followed by scam protection and settings that stop repeat breakdowns.
Will my parent be talked down to?
No. Our techs are patient and respectful, and explain things in plain words. No sighing, no jargon.
Where do you work?
Calgary, Airdrie and Edmonton, in person or remotely.
How do I book?
Fill in the request form on this page with what is broken and where your parent lives. We reply to arrange a time.
Stop being the help desk. Book the fix.
Tell us what is broken and where your parent lives in Calgary, Airdrie or Edmonton. We reply to set up a time.